Privacy Policy

Last Updated: November 22, 2025
Website: https://baqalaq8.com
Business Name: Al Shayhana
Location: Abbasiya, Kuwait
Contact:
???? +965 65023507
???? info@alshayhana.com

1. Introduction

Welcome to Al Shayhana (“we,” “our,” or “us”).
Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

a. Personal Information

We may collect the following information when you interact with our website or place an order:

• Name

• Address (for delivery or service purposes)

• Phone number

• Email address

b. Non-Personal Information

We may automatically collect non-identifiable information such as:

• Browser type and version

• Device type and operating system

• Pages visited and time spent on the site

• IP address and general location data

c. Payment Information

If your website uses Cash on Delivery (COD), state:

We do not collect or store any credit/debit card information as payments are handled through Cash on Delivery (COD).

If you want to include online payments, I can update this section for you.

3. How We Use Your Information

We use your information to:

• Process and deliver orders or services

• Communicate with you regarding order status or inquiries

• Improve our website’s performance and user experience

• Provide customer support

• Send promotional messages (only if you opt-in)

4. Data Protection

We take appropriate security measures to protect your information from:

• Unauthorized access

• Disclosure

• Alteration

• Misuse

Only authorized personnel can access your data for business-related purposes.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only with:

• Delivery or service personnel to complete your order

• Third-party service providers (e.g., hosting companies, analytics tools) under strict confidentiality agreements

• Authorities if required by law

6. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience and improve website functionality.

You may disable cookies from your browser settings; however, some features may not work properly without them.

7. Your Rights

You have the right to:

• Request access to your personal data

• Ask for correction or deletion of your information

• Opt out of marketing messages at any time

• Withdraw consent where applicable

To exercise these rights, contact us at: info@alshayhana.com

8. Children’s Privacy

Our website and services are not intended for children under 13 years of age.
We do not knowingly collect information from minors.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Updates will be posted on this page along with the revised “Last Updated” date.

11. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact us:

???? Abbasiya, Kuwait
???? +965 65023507
???? info@alshayhana.com